How to Add/Configure Branded Domain

Created by Jose Casilang, Modified on Fri, 13 Sep at 4:23 PM by Sara Irfan

With Branded Domains you can brand your system-generated links to represent a chosen domain. We highly recommend adding your branded domain to increase deliverability and brand recognition when sending out links.

Setting a branded domain updates the domain shown in the links that are generated for:

Forms
Surveys
Calendar Links
Trigger Links
Shortlinks

This supersedes the GoCSM grey label branded domain.

To configure a branded domain on your GoCSM account:

Within your GoCSM account, go to Settings > Business Profile and scroll to the Branded Domain field
Enter the sub-domain you want the system to use when creating links (something like links.yourclient.com)

Click the "Add Domain" button and the domain connect wizard will launch. Follow the prompts to have the wizard automatically create the CNAME in your domain registrar

If you need to create the CNAME manually:

Go to your domain registrar and create a CNAME record in your DNS settings for (using the example above) 'links' that points to brand.ludicrous.cloud

IMPORTANT: Scroll to the bottom of Sub-Account Settings > Business Profile page and click the "Update Information" button to save your changes.