How to Set Up a Dedicated Email Sending Domain

Created by Jose Casilang, Modified on Fri, 26 Jul at 9:25 AM by Jose Casilang

A dedicated sending domain gives you control over what appears to be coming from your business. That means you can avoid spam filters and other issues that might get your messages caught by unwanted mail servers. 


Add your sending domain to match your company/support email for better email deliverability.


How to create a dedicated sending domain?


You can create multiple sending domains under your account and make one active.


  1. Navigate to Settings - >  Email settings - >  Email Services


  2. Click the 'Dedicated Domains And IP' button.


  3. Add your domain details.

    Here are instructions for common DNS providers: Dedicated Sending Domain Setup on Godaddy (LC Email)

    NoteThe propagation process can take up to 24 hours. If it has been longer than 24 hours please double-check your DNS settings by following the process above


  4. Verify Domain
    Apply your new DNS records to your company’s DNS provider’s platform to activate the sending domain. Every domain host will have a slightly different method of doing this.


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